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Contact us

Support is available 24 hours a day, year-round, on Discord, by ticket or by email.

Discord
Connect with our community on Discord for real-time support.
Join Discord
Support ticket
Submit a ticket for detailed support inquiries. Sign in to the client portal to submit and review tickets.
Create ticket
Email
Send us an email and we'll get back to you within 24 hours.
Send emailcontact@fourseasonshosting.com

Find the answer yourself

Guides, live network status and what support covers.

Guides for game servers, the game panel and VPS, including opening ports on Linux and Windows.

Check the status page before you write in.

Hardware, network and the services we host are covered. Debugging your own code, plugins or mods is not.

One ticket per issue
Start a new ticket for each issue. Several tickets about one problem, or several problems in one ticket, slow the answer down.
Opening a ticket from Discord? Link your account first
The Discord support bot needs you to own the service or be an authorized user on it, with your Discord account linked to the client portal.
Support is in English
If English is not your first language, Google Translate goes a long way toward helping our staff understand the problem.

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