Frequently Asked Questions
Answers to frequently asked questions about our services and company.
Will my game server be protected?
Our hosting has 24/7 monitoring and anti-DDoS protection to ensure a secure, reliable gaming environment for you and your community.
How long does it take to set up my gaming host?
Once you have submitted payment, your gaming host will be set up and available within seconds.
Can I install mods?
Our game servers come with pre-installed scripts that allow you to install many popular mods & plugins without any game hosting knowledge required.
Can I host a game server on my VPS?
Absolutely! With your VPS you can host games, websites, or a database for your application.
What Operating System (OS) can I pick from?
Your VPS will be running Ubuntu OS.
I need to open ports
Not a problem just submit a ticket in the client portal and we will open that port. Remember If you are on a shared hosting (you don't have a Dedicated ip) ports are frist come base.
Can I upgrade my VPS at any time?
Yes! If you need more of anything (CPU power, memory, disk space), please message us and we can adjust your VPS as your needs change.
What platform or scripting languages are supported?
Our web host platform supports MySQL and multiple PHP versions (5.6, 7.0. 7.1).
Do I need to use the web console to make changes? Do you support FTP?
You will have full access to your files via FTP.
Is my website backed up?
Websites are backed up on a daily basis for those "just in case" moments.
What is your website uptime guarantee?
We offer a 99% up-time along with backup locations in case of system or hardware failure.